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Returns

Returns

If you are not completely satisfied with a product and you find it necessary to return it, please contact our customer service to request an RGA number prior to return your shipment.
All returns must include the original packaging and be shipped to our warehouse pre-paid.
Items older than 30 days, sterile products or special order/custom products are subject to review prior to issuing credit.
When a return is accepted, restocking fees may apply.
Claims for products damaged in shipment outside our delivery area should be made directly with the transportation company.

Liabilities
Under no circumstance will E&K Scientific be held liable for loss, damage, expense, consequential, or accidental damage arising from the use of products described on this website. This includes the damage to property, person, or premises resulting from these products. E&K Scientific is liable exclusively and restrictively to replacing defective products.

Warranties
E&K Scientific warrants its products to be free of defects in material and workmanship. We will replace defective products at no cost. Should you encounter a defective product, please call our customer service at 800-934-8114 as soon as possible, and have ready the E&K part number, your order number and the lot number of the product if available.
11-10-2017
We are very excited to announce our new distribution partnership with Zymo Research. Zymo Research is recognized for its innovation of high quality nucleic acid purification technologies. Whether it's epigenetics, DNA, RNA, E. coli, or yeast based research, market leaders have placed their trust in Zymo’s proven technologies since it opened its doors in 1994. The company&rsquo...

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